Warranty Coverage

Every refurbished printer from Lotus Web Services includes warranty coverage. If your printer develops a defect, we'll replace it or issue a refund.

Warranty Periods

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What's Covered

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How to File a Warranty Claim

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1, Email Us -Contact us at contact@lotuswebservicesllc.net with your order number and a description of the issue.

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2,Receive Return Authorization

We'll send you a return authorization number and prepaid shipping label within 24-48 hours.

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3,Ship the Printer

Pack the printer securely and ship it using the prepaid label we provide.

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4,Replacement or Refund

Once we receive and verify the defect, we'll ship a replacement or issue a refund within 5-7 business days.

Warranty Claims

Email: contact@lotuswebservicesllc.net

Response within 24-48 hours

What's Not Covered

The following items and conditions are not covered under our warranty

Consumable Items

• Toner and ink cartridges

• Paper and media

• Maintenance kits after initial use

• Drums after rated lifespan

Damage From

• Accidents, drops, or misuse

• Power surges or electrical issues

• Unauthorized modifications

• Use of incompatible supplies

• Normal wear and tear

warranty?

Contact us at support@totalprintmart.com and we'll be happy to help.